Your company has lost client data due to a system crash.
What is your first response?
Show answer & explanation
Correct answer: B
Explanation
In crisis management and ethical professional conduct, transparency and prompt corrective action are of paramount importance.
• Hiding the issue or shifting blame is unethical and damages credibility.
• The most responsible and effective response is to maintain transparency by informing the client promptly and immediately initiating data recovery procedures to minimize disruption and loss.
Therefore, the correct action is Inform the client and begin recovery.