Your colleague shares personal problems affecting their work. You are not their manager. Best social intelligence response?
Show answer & explanation
Correct answer: B
Explanation
Among the given options, Option (2)—assisting them in prioritizing their tasks and suggesting that they speak with Human Resources or their supervisor—is the most appropriate choice.
It demonstrates empathy, offers practical assistance, respects boundaries (as you are not the manager), guides them to the appropriate authority, and is balanced, supportive, and professional.
Option (2) is the correct answer.