"You witness a stranger being unfairly rude to a store clerk who is simply doing their job." What is the most socially intelligent way to respond, if any?
Show answer & explanation
Correct answer: C
Explanation
The correct answer is: Make eye contact with the clerk to show silent support, and then offer the clerk brief, calm words of encouragement.
A small word of encouragement (such as "You're doing your job well, don't worry") given to the clerk after or during the rude person's departure provides a sense of relief. Making eye contact and offering silent support makes the clerk feel that they are not alone and that people understand their situation.