You are the manager of a public library. You find a large group of teenagers studying together, but they are speaking loudly, disturbing other patrons who are reading. They refuse to lower their voices when asked by another librarian. How should you handle the situation?
Show answer & explanation
Correct answer: C
Explanation
The appropriate action is to handle the situation calmly by explaining the rules and providing a suitable alternative, ensuring discipline without unnecessary escalation. Hence, option 3 is the correct answer.