You are an HR manager. An employee complains about harassment but lacks proof. What should be your first step?
Show answer & explanation
Correct answer: C
Explanation
When a complaint of harassment is received, the HR manager must follow due process and workplace protocols, regardless of whether immediate proof is provided.
• Ignoring the complaint neglects employee safety and legal compliance.
• Penalizing or warning the accused without investigation violates the principles of natural justice.
Therefore, the immediate and most appropriate first step is to initiate an internal inquiry to gather facts objectively and fairly.
Correct Option: (C)