While managing a project, you find that an employee has made an unintentional error. How should you respond?
Show answer & explanation
Correct answer: C
Explanation
The correct answer is: Discuss the error privately with the employee and provide guidance on how to correct it.
Positive leadership: A good project manager's duty is to encourage the team and keep the work moving in the right direction. The employee made the mistake "unintentionally," so talking to him privately will not hurt his self-esteem and will motivate him to correct it.
Ignoring the error can ruin the final outcome of the project, and publicly shaming him completely destroys the team environment and the employee's morale.
Doing the work yourself is also not the right solution, as the employee will never learn from his mistake and may repeat it again in the future.