SSC CGL 2025 PYQ — Question 9

SSC CGL - 14 Sep 2025 - Shift 3 • English • Q9

Read the following passage and answer the questions based on the passage:

India's digital transformation over the last decade has been nothing short of revolutionary. What began as a modest attempt to expand internet access has now evolved into one of the largest digital ecosystems in the world. Spearheaded by government initiatives such as Digital India, the country has witnessed an unprecedented surge in internet penetration, digital payments, and online governance. A pivotal moment in this journey was the launch of Aadhaar, a biometric-based identification system that enabled secure and streamlined access to various public services. Coupled with the rise of Unified Payments Interface (UPI), India has leapfrogged traditional banking hurdles and facilitated real-time, low-cost transactions across urban and rural regions alike. Significantly, the pandemic acted as an unexpected catalyst. As lockdowns forced physical distancing, citizens turned to digital alternatives—telemedicine, online education, and remote work became not just accessible but essential. This sudden shift forced both public and private sectors to rethink infrastructure and embrace scalable tech solutions. However, the digital journey hasn't been without obstacles. A persistent digital divide remains, particularly between urban and rural populations. While metros enjoy high-speed broadband, many villages struggle with basic connectivity. Moreover, concerns around data privacy, cybersecurity, and misinformation have emerged as pressing issues in this digital age. Nonetheless, India's digital growth story remains a testament to its adaptability and ambition. With over 850 million internet users and counting, the nation stands at a crucial intersection—where robust digital policy, inclusive access, and responsible innovation will determine the trajectory of its digital future.

Which element surprisingly sped up India’s shift toward digital adoption?

Show answer & explanation

Correct answer: C

Explanation

The correct answer is option 3 i.e. COVID-19 pandemic.

Correct Answer:
The pandemic unexpectedly accelerated digital adoption.

Line to refer:
“…the pandemic acted as an unexpected catalyst… citizens turned to digital alternatives…”

Detailed explanation:
The passage clearly states that COVID-19 forced people to use digital platforms for education, healthcare, and work. This sudden push sped up digital adoption. Other options such as demonetisation, GST, or recession are not mentioned as catalysts.

Hence, the chosen option will be correct.