When receiving harsh criticism from his manager, David notices he initially feels angry and defensive, but then experiences a shift toward curiosity about the feedback. What does this emotional progression indicate?
Show answer & explanation
Correct answer: B
Explanation
Correct Answer: (B)
Explanation:
• Feeling an initial surge of anger or defensiveness when receiving criticism is a natural, automatic emotional response.
• Moving past that initial reaction toward curiosity demonstrates emotional agility—the ability to acknowledge emotions and adapt constructively—and cognitive reframing, where feedback is viewed as a learning opportunity rather than an attack.
Therefore, David demonstrates emotional agility and the ability to reframe situations.