Some social issues, problem and their solution is provided to you as a statement you have to mark the logical action that can be taken under these conditions.
You are a manager at a company where remote work has become the norm. One of your team members, who was previously very collaborative and communicative, has become increasingly isolated and unresponsive. Their work quality remains high, but they miss team meetings, rarely participate in video calls, and take much longer to respond to messages. You've heard from other team members that they're feeling disconnected from this colleague and are starting to exclude them from informal discussions and project collaborations. You suspect the team member might be dealing with personal issues or mental health challenges, but they haven't shared anything directly with you. How should you handle this situation with social intelligence?
Show answer & explanation
Correct answer: C
Explanation
Formal performance appraisal: This would be inappropriate because the employee's work is still good. Taking formal action suddenly could make them more defensive or stressed.
Assigning responsibility to other members: This could feel like an intrusion into their personal life and put additional pressure on other team members.
Ignoring the situation: Ignoring the situation could escalate the problem and cause them to become completely isolated from the team.
Private, informal meeting: This is the most sensitive and prudent approach. Without adding pressure to the workload, inquiring about their well-being as a peer and reassuring them that management is with them will encourage them to share their thoughts.
Correct answer: Schedule a private, informal check-in focused on support and connection rather than performance, while also facilitating team bonding activities that don't put pressure on individual participation