Select the word that best completes the given sentence. Determine the collocation through the sentence.
Ms. Suma aims to maintain __________ standards of customer care.
Show answer & explanation
Correct answer: D
Explanation
The correct answer is option 4 i.e. high.
Context: The sentence talks about Ms. Suma maintaining a level or quality of customer care. The blank requires a word that collocates naturally with “standards.”
Meaning of the words:
Loyal – Faithful; does not collocate with “standards.”
Expensive – Costly; inappropriate in this context.
Confident – Sure of oneself; does not fit with “standards.”
High – Great in amount, level, or quality; collocates naturally with “standards.”
Correct word: High
Reason: Only “high” appropriately collocates with “standards” to convey excellent quality of customer care.
Final Sentence: Ms. Suma aims to maintain high standards of customer care.
Hence, the chosen option will be correct.