Select the option that expresses the following sentence in active voice.
The issue has been successfully resolved by the customer care team.
Show answer & explanation
Correct answer: D
Explanation
The correct answer is option 4 i.e. The customer care team has successfully resolved the issue.
- Passive voice focuses on the action and the receiver of the action (the issue in this case), with the doer of the action (customer care team) coming later in the sentence, introduced by "by."
- The verb structure in passive voice: "has been resolved" indicates an action that has been completed by someone or something.
To change the sentence to active voice, the focus shifts to the doer (the customer care team), which performs the action (resolving the issue).
- Active voice follows the structure: Subject + Verb + Object.
- The subject (customer care team) comes first, followed by the verb ("has resolved"), and then the object (the issue).
Hence, the correct sentence is:- "The customer care team has successfully resolved the issue."