SSC CGL 2024 PYQ — Question 3

In the following passage, some words have been deleted. Read the passage carefully and select the most appropriate option to fill in each blank.
When Ojeya Cruz Banks moved to Ohio from New Zealand (1) ________ years ago, she was overwhelmed by the logistics of uprooting her life. But Cruz Banks, a Denison University professor and a single mom, who is also my neighbour and friend, was (2) ________ to find a house next to a public elementary school. She assumed that she would be able to walk to pick up her daughter, a needed convenience given that she didn’t yet have a car. Unfortunately, when she went to register her daughter for kindergarten, she was met with an (3) ________ surprise: The only (4) ________ option was a half-day program that would bus students to a day-care centre on the outskirts of the town for the afternoon. The district did offer a limited number of full-day slots, but those had all been claimed in a lottery earlier that spring and came with a tuition cost. “I was like, ‘Cost me? What? Public school costs money here?’” she told me.
Many parents across the United States, like Cruz Banks, may assume that free, full-day kindergarten is a (5) ________ part of the country’s public education system. I was one of them, until my youngest had to enter our district’s lottery several months ago. When he was assigned to the half-day program, I swung between alarm and frustration.