SSC Stenographer 2026 PYQ — Question 200

SSC Stenographer - 15 Sep 2026 - Shift 1 • English • Q200

Read the following passage and answer the questions based on it:
In modern leadership models, emotional intelligence (EI) has come not as an ancillary characteristic but as a fundamental axis upon which successful leadership rotates. As compared to the classical models that placed importance on technical competence, decisiveness, and power, the progressively complex, interdependent, and people-oriented nature of organizations has emphasized relational competencies as crucial to influence, adaptability, and long-term performance. Emotional intelligence, in general terms, is the ability to perceive, regulate, and respond appropriately to one's own and other people's emotions. Applied to the context of leadership, it means empathetic communication, measured reaction in a crisis, and being able to build trust among diverse groups. High EI leaders are not just charismatic figures; they possess a consistent calm demeanor that enables them to soak up criticism, manage conflict without awkwardness, and motivate others without tyranny. Most importantly, emotional intelligence also serves as a bulwark against toxic leadership behaviors — impulsiveness, narcissism, and authoritarian inflexibility. It promotes psychological safety, which is a requirement in innovation-intensive environments where vulnerability, criticism, and experimentation need to be fostered instead of stifled. While EI may be innate, more people increasingly consider it to be a trainable competency. As such, forward-thinking organizations are embedding EI assessments and coaching into executive development programs since leadership is as much about emotional calibration as it is about strategic execution. Overall, emotional intelligence is not an add-on trait but a leadership structural imperative for the time that intellect no longer has the capacity to navigate complexity. Leaders who do not develop EI can be technically brilliant but emotionally irrelevant.
How has the perception of emotional intelligence changed in organizational thinking?

Show answer & explanation

Correct answer: C

Explanation

Correct Answer: It is increasingly recognized as measurable and teachable
Explanation:
• According to the passage, while emotional intelligence (EI) might be innate, organizations increasingly view it as a "trainable competency."
• The text explicitly notes that progressive organizations incorporate "EI assessments and coaching" into their executive development programs, proving that it is now treated as both assessable (measurable) and coachable (teachable) rather than a fixed or unchangeable trait.