In this type of question, some issue/controversy/problem is provided along with a statement, followed by some methods to solve the problem. Select the appropriate problem-solving method that can be implemented.
The roles of volunteers in an NGO are overlapping, causing confusion. What is the best solution?
Show answer & explanation
Correct answer: A
Explanation
(1) Define clear responsibilities with a simple matrix
This is the best solution because clearly defining responsibilities removes confusion and improves coordination.
(2) Replace volunteers continuously
This will create more instability, not solve the problem.
(3) Let volunteers decide among themselves
This may still create confusion and conflict.
(4) Do nothing and accept inefficiency
This means the problem will continue.
Option (1) is the correct.