Find the part of the sentence that contains an error:
The training program was designed (1)/ to make the employees capable to handle (2)/ complex queries efficiently (3)/ in customer support operations. (4)/
Show answer & explanation
Correct answer: B
Explanation
The correct answer is Option 2 i.e. (2).
Grammatical Concept/Meaning:
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Adjective + Preposition Collocation: Certain adjectives are always followed by specific prepositions.
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Rule for "Capable": The adjective "capable" must be followed by the preposition "of" and a Gerund (V1 + ing). It cannot be followed by an infinitive (to + V1).
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Comparison: While you can say "able to handle," you must say "capable of handling."
Correction/Reasoning:
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Option 2 (Error): The phrase "capable to handle" is ungrammatical because it uses an infinitive after "capable."
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Replacement: It should be replaced with "capable of handling." This follows the standard English collocation rule where "of" indicates the area or action of competence.
Final Sentence: The training program was designed to make the employees capable of handling complex queries efficiently in customer support operations.
Hence, the chosen option is correct.