During a multi-cultural project, one member misinterprets a colloquial phrase and feels slighted. What's best?
Show answer & explanation
Correct answer: B
Explanation
(1) Ignore their feelings
Wrong, because a good team should respect others' feelings.
(2) Explain the phrase contextually and apologize for misunderstanding
This is the Correct, because it clarifies the misunderstanding and maintains good teamwork.
(3) Tell them they are too sensitive
Wrong, it may hurt them more and create conflict.
(4) Remove them from the project
Too extreme and unfair.
Therefore, option (2) is the correct answer.