‘Dak Karmayogi’ – an e-learning portal designed to enhance the efficiency and skills of postal employees – was launched by which department?
Show answer & explanation
Correct answer: B
Explanation
The correct answer is option 2 i.e. Department of Posts.
‘Dak Karmayogi’ is an online training platform launched by the Department of Posts to boost the efficiency, digital skills, and service quality of postal employees across India. This initiative aligns with the government’s vision of capacity building under Mission Karmayogi, helping staff adapt to modern postal technologies, financial services, and customer-centric functioning.
The Department of Telecommunications focuses on telecom policy, spectrum management, and network regulations, not postal training. The Department of Personnel and Training (DoPT) handles personnel policies and civil service training but did not create this postal-specific portal. The Department of Administrative Reforms and Public Grievances (DARPG) deals with governance reforms and grievance redressal, not operational postal capacity building.