SSC CGL 2024 PYQ — Question 42

SSC CGL - 23 Sep 2024 - Shift 1 • General Awareness • Q42

Consider the following statements related to the Online Dispute Resolution (ODR) handbook.

1. It will be launched by the Ministry of Science and Technology.

2. ODR is the resolution for cases outside courts using digital technology and techniques of Alternative Dispute Resolution (ADR), such as negotiation, mediation and arbitration.

3. The development of ICT and increased use of internet has played a major role for ODR.

Which of the given statements is/are correct?

Show answer & explanation

Correct answer: B

Explanation

The correct answer is Option 2 i.e. Only 2 and 3.

1. It will be launched by the Ministry of Science and Technology.
This statement is incorrect. The ODR Handbook is being developed and promoted by the Ministry of Law and Justice, not the Ministry of Science and Technology. The Ministry of Law and Justice is primarily responsible for overseeing legal reforms and mechanisms like ODR.

2. ODR is the resolution for cases outside courts using digital technology and techniques of Alternative Dispute Resolution (ADR), such as negotiation, mediation and arbitration. 
This statement is correct. ODR involves resolving disputes outside traditional courtrooms using digital platforms and technology. It employs methods of Alternative Dispute Resolution (ADR) such as mediation, negotiation, and arbitration, allowing parties to resolve conflicts more efficiently and with less formal procedures than in a court.

3. The development of ICT and increased use of internet has played a major role for ODR. 
This statement is correct. The rise of Information and Communication Technology (ICT) and the widespread use of the internet have been fundamental in enabling ODR systems. Technology has made it easier for parties to communicate, share documents, and conduct dispute resolution processes online, making it a practical and accessible alternative to in-person procedures.

Conclusion:

  • Correct statements: 2 and 3
  • Incorrect statement: 1

Thus, the correct answer is that statements 2 and 3 are correct.